Refund policy
We want you to shop with confidence.
Eligible return requests may be accepted within 7 days of delivery for:
- Damaged items
- Incorrect items received
- Manufacturing defects
Returns may not be accepted for:
- Used or worn jewelry
- Customized products
- Items returned without original packaging
- Products excluded for hygiene reasons (where applicable)
Approved refunds are typically processed within 7–14 business days after inspection.
Please refer to our Return & Refund Policy for complete details.