Terms of service

Welcome to Shringar Aura. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

Business Information

Shringar Aura

405, Mahalaxmi Complex,
Bhatar Char Rasta,
Surat, Gujarat 395007,
India

Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will not use our products or website for any unlawful purpose.

Products & Availability

We specialize in premium fashion jewelry.

While we strive to display products accurately:

  • Colors may vary slightly due to screen settings.
  • Minor variations in finish or craftsmanship may occur.
  • Product availability is subject to change without notice.

We reserve the right to discontinue any product at any time.

Pricing & Payments

  • All prices are displayed in Indian Rupees (INR).
  • Applicable taxes are included where required.
  • We reserve the right to change prices without prior notice.
  • Payments are processed securely through Shopify-supported payment gateways.

Shringar Aura does not store complete payment card information.

Orders

Once you place an order:

  • You will receive an order confirmation email.
  • Orders are subject to acceptance and availability.
  • We may refuse or cancel orders due to pricing errors, stock shortages, suspected fraud, or incorrect customer information.

If payment has already been made for a cancelled order, the amount will be refunded to the original payment method.

Shipping

Orders are typically processed within 1–2 business days.

Estimated delivery times:

  • Gujarat: 2–4 business days
  • Metro Cities: 3–5 business days
  • Rest of India: 4–7 business days

Delivery timelines are estimates and may vary due to courier or external factors.

Returns, Exchanges & Refunds

Return requests may be accepted within 7 days of delivery for eligible cases such as:

  • Damaged items
  • Incorrect items received
  • Manufacturing defects

Returns are generally not accepted for:

  • Used or worn jewelry
  • Customized products
  • Items without original packaging
  • Hygiene-restricted products where applicable

Approved refunds are typically processed within 7–14 business days after inspection.

Order Cancellation

  • Orders may be cancelled before dispatch for a full refund.
  • Orders already shipped cannot be cancelled but may qualify for return if eligible under our Return Policy.

Intellectual Property

All content on Shringar Aura—including our logo, product images, designs, graphics, text, and website content—is owned by Shringar Aura and protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

Prohibited Uses

You agree not to:

  • Use the website for unlawful activities.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Disrupt the functionality or security of the website.
  • Copy or misuse our content without permission.

Limitation of Liability

To the fullest extent permitted by law, Shringar Aura shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product, except where required by applicable law.

Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, courier disruptions, strikes, or technical failures.

Governing Law

These Terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts in Surat, Gujarat.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes become effective immediately upon publication on this page. Continued use of our website after updates constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms of Service, please contact us.

Shringar Aura

405, Mahalaxmi Complex,
Bhatar Char Rasta,
Surat, Gujarat 395007, India